Lotterywest spokesperson reveals how to win big, and past winner reactions ahead of Thursday’s $150 million Powerball


There’s no chocolate fountain, peculiar doors or everlasting gobstoppers, but when lucky winners approach the modest entry of Lotterywest’s Subiaco HQ to claim their winning ticket, they come in all shapes and sizes.

Ahead of Thursday’s $150 million Powerball, Lotterywest spokesperson James Mooney has revealed to PerthNow exactly what goes on behind closed doors as unsuspecting winners claim the unlikeliest of victories.

CLAIMING A DIVISION ONE WINNING TICKET

For those fortunate enough to win more than $500 in a single draw, registered ticket holders are often contacted by a representative from Lotto HQ and asked to “check the numbers” — a subtle hint they may be holding onto a golden ticket.

“Often players come in and are a little unsure”, Mr Mooney said, claiming they’re “looking for any excuse under the sun to go, ‘this can’t be.’”

Camera IconPassenger at airport terminal Credit: Adobe Stock/Song_about_summer – stock.adobe.

So what do the gates of Lotterywest HQ look like?

“It’s a pretty-looking office, but at the same time, it’s your regular office with a concierge.”

Mr Mooney said it was important winners avoided catching the eye of bystanders.

“We’ve got the perfect balance of being really kind, positive, upbeat, but also discreet as we realise people don’t want a big song and dance with all the foot traffic in Subiaco,” he said.

“There’s no fireworks or confetti cannons.”

Would-be winners get their tickets scanned for an initial validation, and if it checks out, they get escorted to the “Winner’s Room” by their customer service team for final confirmation.

The room itself is “relatively low key as well, but it’s lighting is always nice and dim”, and the couches are so comfortable people tend to “sink into them” — almost as if they’re on Cloud 9.

As reality begins to sink in, winners catch a glimpse of a mural on the wall illustrating the history of Lotto, a “great place for a photo”.

This is also the place Mr Mooney’s “faith in humanity is restored,” claiming WA residents are a “humble sort of bunch” and always think of their families first.

“We take the ticket away, check it with our systems and make sure the winning numbers line up.”

They even check if the ticket is counterfeit, until finally agreeing, “Yes, this is definitely the ticket to a life-changing Division One prize.”

After a 10 to 15 minute process of ID verification or transfer of bank details, Mooney suggested this is often the true moment of confirmation for many players who finally admit to themselves, “Yes, OK, this is real, this is happening”.



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